CLAIMS HANDLING

CLAIMS HANDLING

CLAIMS HANDLING

Damage and liability incidents cause voyage delays, customer dissatisfaction and loss of profits. Maritime Mutual’s mission is to protect their Members from business disruptions by responding quickly and pro-actively to reported incidents. Maritime Mutual’s first step will be to establish incident nature and intensity. Maritime Mutual will then mobilise the appropriate expertise to site to advise the master and crew, investigate the underlying cause of loss and assist in bringing the situation under early control.